IDP Italia Gemma Depth-Adjustable Sectional

IDP

Sectional

IDP

The Brand:IDP ITALIA has been designing and manufacturing High-Quality Leather products, entirely MADE IN ITALY, since the early 1980’s. By utilizing sophisticated production techniques with traditional Italian tanneries, IDP continuously delivers a superior leather product that is practical and truly stunning. Please call (858) 549-7999 for more information on how to customize your Industria Divani e...
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The Brand:
IDP ITALIA has been designing and manufacturing High-Quality Leather products, entirely MADE IN ITALY, since the early 1980’s. By utilizing sophisticated production techniques with traditional Italian tanneries, IDP continuously delivers a superior leather product that is practical and truly stunning. Please call (858) 549-7999 for more information on how to customize your Industria Divani e Poltrone furniture.

Dimensions 
  • Width: 124" - Depth: 88" (chaise side) / 44" (sofa side)  - Height: 35" 

IDP is proudly certified by the ‘Istituto Stituto
per la Tutela dei Italiani’ with a  100% MADE IN ITALY CERTIFICATE, ensuring that IDP products are:

  • Entirely MADE IN ITALY
  • Made only with Italian Components
  • Contain Natural Top-Quality Materials
  • Made in accordance to the companies exclusive style and designs
  • Made according to the typical Italian Craftsmanship and Traditions

Driven by real people! The people at IDP are the heart and soul of the company and of each product made. Personal contact, a ready ear and a warm welcome are the factors that give IDP products their distinct character. Our products are created by people that are enthusiastic and passionate about the work they do. 
At IDP we don't just create objects. We aim to deliver pieces of life that complement your personality and stimulate genuine emotion. 
Everything Counts! Taking meticulous care over every detail, every seam, every piece of leather, every single model of every collection, managing each production stage and meeting every customer's request with great honesty and pride. 

Warranty:  Limited 10 Year Warranty for the internal frame construction, 2 years for the cushioning, mattresses and sleeper mechanisms, stitching, manual and/or electric mechanisms, the suspension system (webbing), exposed wood trim and fabric coverings. For a period of 2 years, the warranty covers tearing and splitting of the leather.
IDP will not assume responsibility for damages caused by misuse or negligence of care. We recommend using the original IDP cleaning kit. Avoid positioning the sofas near radiators, fire places, heaters or in constant direct sunlight, as this may damage the leather.

Returns Policy

At Furniture Divano we take pride in exceptional customer service and craftsmanship of our furniture. We commit to putting our customers on the first place. We carefully inspect each item prior to shipment and also require your inspection and signature upon delivery, to make sure that everything is just perfect. In the unlikely event of a furniture return request, our customer care team is always available to guide you along the process.

For returns please notify us at info@furnituredivano.com. Make sure to include the name the order was placed under, your invoice number and the pieces you plan to return.

Wrap the pieces in the original packaging, as close as possible to how they were delivered. All returns must be in the original packaging and “as new” condition.

Call us at 1-858-549-7999 to let us know when your package is ready to be picked up. Unlike other companies who make you arrange your own return shipping, we will be happy to do this for you, so you can avoid high-priced standard shipping rates. We hope that our prompt assistance with your return will allow you to recommend Furniture Divano to friends and family.

In the event that a purchase was made with a Free Shipping or Discounted Shipping offer, our actual shipping costs will still be deducted from the refund. In other words, discounted shipping rates are a one-way offer. In the event the order is returned for any reason, or is cancelled, but has already shipped, the customer will be responsible for all shipping charges. In the event that an order is cancelled but the order has not shipped, no shipping charges will be owed by the customer (except for custom furniture)

Due to the time and effort it takes to make custom furniture, all custom orders cancelled more than three (3) days after the purchase date will incur a 50% restocking fee. Custom furniture include any order where the upholstery (leather or fabric) design, or finish of any product is specifically ordered and manufactured according to the customer’s selection and specifications.

Shipping

When you place an order, we will estimate shipping and delivery dates for you, based on the availability of your items and the shipping options you choose:

Fjords: Stocked Colors: 1-2 weeks (See Product Description) – Special Orders: 14 weeks

Himolla: Stocked Colors: 2-3 weeks (See Product Description) – Special Orders: 14 weeks

American Leather: Special Orders: 3-4 weeks (Early Bird Delivery Available)

Natuzzi Editions: Special Orders: 10-12 weeks

Palliser: Special Orders: 5-6 weeks

Bellini: Special Orders: 3-4 weeks

All items are shipped insured. In the rare event your furniture is damaged during shipping you will not be responsible. When your furniture is ready to ship we will E-Mail you shipping details so that you can follow your shipment all the way to you. When the shipping company gets withing a day or two of delivering your furniture, they will contact you to schedule a convenient time for delivery. Furniture is shipped curbside delivery (White Glove only available in California) and arrangements will need to be made by the customer for the furniture to be carried inside the house. Our experience has been that the drivers can be helpful upon request, however Furniture Divano does not guarantee that a driver will help with moving the furniture into the customer’s house. In the event of a free shipping promotion, some of the areas of the United States require additional shipping fees.

Each of our brands has a different shipping time. Some of our brands ship within 2-3 weeks from the dates we process your order, which means you will have it within 4 weeks in most cases, however, other brands might take up to 12-14 weeks to deliver. This is part of our under promise, over deliver policy, so do not be surprised if your furniture will show up sooner. We have learned that it is better to tell you three (3) to four (4) weeks and have it show up earlier, than tell you two (2) or three (3) and have an unexpected delay.

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